Specification
Material: Stainless + Aluminum+ABS
Color: Black, Silver
Unlock Way: Tuya App ( Bluetooth ) fingerprint, cards, keys
Lock Cyliner Size: 60mm,70mm,80mm ,90mm
fingerprint Capacity: 100 Groups
Door Thickness: 40-100 mm
Working Temperature: -20°C to +55°C
Working Humidity:30%RH ~ 80%RH
Power Supply: CR123A battery operates for up to 8 months (Not included)
Reliable quality
The independently developed patented technology product has passed 2 million life tests and passed safety and environmental protection certification
The fingerprint door lock has a built-in 360° biometric fingerprint sensor, which has fast fingerprint recognition speed
and high accuracy.
IC card unlock
Based on the characteristics of elderly people wearing fingerprints, standard intelligent magnetic door opening is adopted
Hidden keyhole
The hidden mechanical key is both aesthetically pleasing and can meet your emergency unlocking needs
Convenient and simple battery replacement
CR123A battery operates for up to 8 months
Easy and fast installation with a screwdriver, you can install it independently in 10 minutes
Prohibit breaking doors or changing mortises
Adjustable Lock Cylinder:
● 60mm Lock cylinder: Fron size is 30mm, the rear size can be extended to the maximum size of 55mm
● 70mm Lock cylinder: Fron size is 35mm, the rear size can be extended to the maximum size of 55mm
● 80mm Lock cylinder: Fron size is 40mm, the rear size can be extended to the maximum size of 55mm
● 90mm Lock cylinder: Fron size is 45mm, the rear size can be extended to the maximum size of 55mm
Tuya APP Functions:
● The lock connect with the phone by Bluetooth.
● Manage fingerprint, card,APP user
● View access logs
● Check alarm and unlock record
● The language of the APP follows the mobile phone system etc.Tuya BLE Version
● Tuya options with gateway , The smart lock can connect to WiFi.
Tuya BLE Version
Tuya features bring you intelligence and convenience
Connection method
★ The lock can be connected directly with the bluetooth of the mobile phone
★ The gateway can make it connect to WIFI
How To Install?
●Simply use a screwdriver to install in 5 minutes
●No breaking the door or change the door body
Packing Include:
● 1 x Cylinder Lock
● 5 x Smart Card
● 1 x Use Manual
● 1 x Screw Bag
● 2 x Mechanical Keys
FAQ(Frequently Asked Questions) Mate OS3:
Q1:Is this lock waterproof?
A:Unfortunately, it doesn't support rain-proof and cannot be used for outdoor, only splash-proof.
Q2:Does it support connecting Alexa and Google Assistant?
A:Unfortunately, this lock is tuya bluetooth version which doesn't support Alexa and Google Assistant, we are upgrading this cylinder smart lock.
Q3:How to disconnect the device and clear the data?
A:Select the device you want to disconnect, click the icon in the upper right corner, click “remove device”, select “disconnect and wipe data”.
Q4:How do I choose the right length of lock cylinder?
We have 4 styles to choose from.
60mm ( Front 30mm, Rear 30~55mm), 70mm ( Front 35mm, Rear 35~55mm).
80mm ( Front 40mm, Rear 40~55mm), 90mm ( Front 45mm, Rear 45~55mm).
The front part of the lock cylinder is fixed size, and the rear part can be extended to a maximum of 55mm.
You can adjust the size of the rear part according to your needs, and then fix the screws.
If you need more custom sizes, please contact us, thank you!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of themessless.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of themessless.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of themessless.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://themessless.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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